Terms of Service
These Terms of Service (“Terms”) govern access to and use of Sky’s macOS application, websites, APIs, and related services (collectively, the “Service”). Sky is an active sales assistant that helps authorized business users work with email, customer relationships, sales calls, calendars, files, follow-ups, and related workflows.
These Terms form an agreement between Anbu Corp., doing business as Sky (“Sky,” “we,” “us,” or “our”), and the person or organization accepting them (“Customer,” “you,” or “your”). If you accept these Terms for an organization, you represent that you have authority to bind it. If you use a workspace provided by an organization, that organization is the Customer and you are an “Authorized User.”
By creating an account, accepting an Order Form, joining a workspace, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Sky provides software-assisted email, call, CRM, calendar, file, live Signal, drafting, search, and workflow features. Available features depend on the Customer’s plan, configuration, connected services, device permissions, and release status.
Sky may improve, add, change, or discontinue features. We will provide reasonable notice when a change materially reduces purchased core functionality, except where immediate action is necessary for security, legal compliance, provider changes, or prevention of harm.
2. Beta and pilot use
Sky is currently offered as a limited beta. Beta features may be incomplete, contain defects, change materially, or experience interruptions. Unless an Order Form expressly states otherwise, no service-level agreement or uptime commitment applies during beta.
Customer must not use the beta as the sole repository for irreplaceable information and should maintain appropriate copies in source systems where possible. Beta status does not reduce Sky’s confidentiality, privacy, security, data-use, or deletion obligations under these Terms, the Privacy Policy, or an applicable Data Processing Addendum.
3. Eligibility, accounts, and workspaces
The Service is intended for business users who are at least 18 years old and able to form a binding agreement. You must provide accurate account information and keep authentication methods and devices secure.
Customer is responsible for its Authorized Users, workspace roles, configuration, connected accounts, and activity performed through its accounts. Customer must promptly remove access for anyone no longer authorized and notify Sky of suspected unauthorized use.
Workspace owners and administrators may control membership, roles, integrations, retention, exports, and deletion. An Authorized User may lose access to workspace content when removed by the Customer.
4. Device permissions and visible controls
Some features require macOS permissions, including Accessibility, Screen Recording, and Microphone. Users grant and may revoke these permissions through macOS. Revoking a permission may disable related features.
Call listening, transcription, and Signals must remain visible and stoppable. Users must not conceal or intentionally defeat these indicators or controls.
5. Connected services
Customer may authorize Sky to interact with third-party services such as Google Workspace, CRM platforms, calendars, file systems, and other applications (“Connected Services”). Customer authorizes Sky and its integration providers, including Composio where applicable, to access and exchange the information necessary to provide enabled features.
Customer is responsible for choosing appropriate connections and permissions and represents that it has authority to connect each account. Sky will request only permissions reasonably related to implemented features. Connected Services remain governed by their own terms, policies, availability, and technical limitations.
Disconnecting a Connected Service stops future authorized access through that connection but does not automatically delete information previously synchronized into Sky or records derived from it. Customer must use available deletion controls or request workspace deletion if it wants retained copies removed.
6. Customer Data
“Customer Data” means information submitted to, synchronized with, generated for, or stored in a Customer workspace, including prompts, messages, transcripts, contacts, CRM information, files, calendar information, drafts, summaries, notes, and related records.
As between the parties, Customer retains its rights in Customer Data. Customer grants Sky a limited, non-exclusive right to host, transmit, reproduce, transform, and otherwise process Customer Data only as necessary to provide, secure, support, and maintain the Service, comply with Customer’s instructions, and meet legal obligations.
Sky does not sell Customer Data, use it for targeted advertising, or use it to train a generalized AI model. Sky may create aggregated or de-identified operational information that cannot reasonably identify Customer, Authorized Users, correspondents, contacts, or Customer Data and use that information to operate and improve the Service.
7. Customer authority and privacy responsibilities
Customer represents that it has all rights, permissions, notices, consents, and lawful bases necessary for Sky to process Customer Data as instructed, including information relating to employees, prospects, customers, correspondents, call participants, and other third parties.
Customer is responsible for configuring and using the Service consistently with applicable privacy, employment, communications, marketing, recording, and data-protection laws. Sky remains responsible for its own obligations as a service provider or processor and for following documented Customer instructions.
The Privacy Policy explains Sky’s processing. If Sky and Customer execute a Data Processing Addendum, it forms part of this agreement and controls to the extent of a conflict concerning its subject matter.
8. Calls, recording, and transcription
Recording, transcribing, or analyzing a call may require notice or consent from one or every participant depending on the jurisdiction and context. Customer and the initiating user are responsible for providing legally required notice and obtaining legally required consent before enabling these features.
Customer must not use Sky for covert, unlawful, or prohibited surveillance. Sky may suspend call-processing features if we reasonably believe they are being used unlawfully or in a manner likely to cause harm.
9. AI output and user responsibility
The Service uses automated systems and third-party AI, embedding, speech, and enrichment providers. Outputs may be inaccurate, incomplete, outdated, or inappropriate. Customer and Authorized Users are responsible for reviewing outputs before relying on them.
Sky is not a substitute for legal, medical, financial, employment, or other regulated professional advice. Customer must not use Sky output as the sole basis for a decision that produces legal or similarly significant effects about a person.
10. Confirmation of actions
Sky requires confirmation for covered outbound actions, including sending communications, creating external commitments, and making material CRM changes. Users must review recipients, content, dates, amounts, and other material details before confirming.
Customer is responsible for actions its users confirm. Customer and users must not attempt to bypass confirmation, permission, tenancy, audit, or safety controls.
11. Acceptable use
Customer and Authorized Users must not:
- Use the Service in violation of law or third-party rights
- Access, monitor, record, impersonate, or communicate with another person without required authority, notice, or consent
- Send spam, deceptive communications, unlawful marketing, harassment, or abusive content
- Upload malware, attempt unauthorized access, probe security without permission, or interfere with the Service
- Circumvent usage limits, workspace isolation, role restrictions, confirmation gates, or provider safeguards
- Reverse engineer the Service except to the limited extent such restriction is prohibited by law
- Rent, resell, sublicense, or provide the Service to third parties except as expressly permitted
- Use the Service to build a competing model or service through bulk extraction, scraping, or automated evaluation without written permission
12. Restricted data during beta
Unless Sky expressly agrees in writing and, where applicable, executes the required agreement, Customer must not use the Service to process:
- Protected health information governed by HIPAA or equivalent health-data laws
- Complete payment-card numbers, authentication data, or information subject to PCI DSS storage requirements
- Passwords, private cryptographic keys, authentication secrets, or government-issued identity numbers
- Classified, export-controlled, or similarly restricted government information
- Information subject to data-residency, security, or regulatory commitments Sky has not expressly accepted
- Personal information of children
13. Fees, taxes, and subscription changes
Fees, subscription period, included usage, and payment terms are stated at purchase or in an Order Form. New founder-cohort accounts receive a 14-day free trial with no payment method required. After the trial, fees are due in advance unless stated otherwise. Founder-cohort subscription fees are non-refundable except where required by law.
Customer authorizes our payment provider to charge the selected payment method. Customer is responsible for applicable taxes other than taxes on Sky’s net income. We may change pricing for a future renewal period by providing reasonable advance notice.
14. Confidentiality
Each party may receive non-public information that should reasonably be understood as confidential (“Confidential Information”). Customer Data is Customer’s Confidential Information. Product security, non-public pricing, software, and technical information are Sky’s Confidential Information.
The receiving party will use Confidential Information only to perform under the agreement, protect it using reasonable care, and disclose it only to personnel and service providers who need it and are bound by appropriate confidentiality obligations. These duties do not apply to information that the receiving party can demonstrate was lawfully known without restriction, independently developed, lawfully received from another source, or publicly available without breach.
If disclosure is legally required, the receiving party will, where legally permitted, provide advance notice and reasonable assistance in seeking protection.
15. Security
Sky will maintain administrative, technical, and organizational safeguards designed for the nature and sensitivity of Customer Data. These include tenant-scoped authorization, encryption in transit, protected production storage, credential controls, and audit mechanisms as described in the Privacy Policy and applicable security documentation.
Customer is responsible for securing its accounts, devices, identity providers, and Connected Services. Customer must notify waseem@sky.bz promptly after discovering suspected unauthorized use or a security issue involving the Service.
16. Ownership and feedback
Sky and its licensors retain all rights in the Service, software, designs, documentation, models, workflows, and technology, excluding Customer Data. No rights are granted except the limited right to use the Service under these Terms.
If Customer voluntarily provides suggestions or feedback, Sky may use them without restriction or payment, provided Sky does not publicly identify Customer as the source without permission.
17. Third-party services and open-source software
The Service depends on third-party platforms that Sky does not control. Sky is not responsible for a third party’s independent service, policies, changes, suspension, or outage. Sky will remain responsible for its selection and use of subprocessors to the extent required by an applicable agreement or law.
Open-source components are licensed under their applicable licenses. Those licenses may grant additional rights concerning the relevant components.
18. Suspension
Sky may suspend access to all or part of the Service when reasonably necessary to prevent or respond to a security incident, unlawful activity, provider restriction, material harm, non-payment, or material breach of these Terms.
Where practical and lawful, we will notify Customer and limit suspension to the affected users or functionality. We will restore access after the underlying issue is resolved to our reasonable satisfaction.
19. Term and termination
These Terms begin when accepted and continue while Customer uses the Service or an Order Form remains active. Either party may terminate a free beta or pilot on written notice. Paid subscriptions may be terminated as stated at purchase or in an Order Form.
Either party may terminate for an uncured material breach after reasonable written notice, or immediately if cure is not possible. Sky may terminate immediately for unlawful use, serious security risk, or conduct likely to cause material harm.
Upon termination, Customer must stop using the Service. Subject to workspace authority, technical availability, and applicable law, Customer may request export before deletion. Sky will delete Customer Data according to the Privacy Policy and applicable Data Processing Addendum, except where retention is legally required.
Provisions concerning payment obligations, confidentiality, ownership, disclaimers, liability, indemnity, dispute resolution, and terms that by their nature should survive will survive termination.
20. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND BETA FEATURES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” SKY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
SKY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ALL PROVIDER DATA WILL SYNCHRONIZE, THAT AI OUTPUT WILL BE ACCURATE, OR THAT THE SERVICE WILL MEET EVERY CUSTOMER REQUIREMENT. THESE DISCLAIMERS DO NOT LIMIT EXPRESS SECURITY, CONFIDENTIALITY, OR DATA-PROTECTION OBLIGATIONS THAT SKY HAS ACCEPTED IN WRITING.
21. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS OPPORTUNITY, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE FEES CUSTOMER PAID SKY DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR USD $100.
These limitations do not apply where prohibited by law. An Order Form or negotiated agreement may establish different limits.
22. Indemnity
To the extent permitted by law, Customer will defend and indemnify Sky against third-party claims arising from Customer’s unlawful Customer Data, violation of Sections 7, 8, 11, or 12, or use of the Service in violation of another person’s rights. Sky will promptly notify Customer and provide reasonable cooperation. Customer may not settle a claim in a manner that admits wrongdoing by Sky or imposes obligations on Sky without written consent.
23. Governing law and disputes
Unless an Order Form states otherwise, these Terms are governed by the laws of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law principles. The courts located in Toronto, Ontario will have exclusive jurisdiction, and each party submits to those courts.
Before filing a claim, the parties will attempt in good faith for at least 30 days to resolve the dispute through written notice and discussion, except where urgent injunctive relief is reasonably necessary.
24. Changes to these Terms
We may update these Terms to reflect changes in the Service, providers, or law. We will post the revised version and update the date above. We will provide reasonable advance notice of a material adverse change where practical or legally required. Changes will apply prospectively when they take effect.
25. General
Neither party may assign these Terms without the other party’s consent, except that either party may assign them in connection with a merger, acquisition, corporate reorganization, or sale of substantially all relevant assets, provided the assignee accepts the obligations.
Neither party is liable for delay caused by events beyond its reasonable control, excluding payment obligations. The parties are independent contractors. These Terms do not create a partnership, agency, employment, or fiduciary relationship.
If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. A failure to enforce a provision is not a waiver. Headings are for convenience only.
These Terms, any applicable Order Form and Data Processing Addendum, and the documents incorporated by reference constitute the entire agreement concerning the Service and supersede prior discussions concerning their subject matter. An Order Form controls over these Terms for an express conflict; a Data Processing Addendum controls for its subject matter.
26. Contact
Anbu Corp., doing business as Sky, is the provider of the Service under these Terms.
Legal notices and questions: waseem@sky.bz